Returns & Exchanges
At Status, we stand behind the quality of our electronics and offer a 30-day satisfaction guarantee to ensure you have the best possible experience with your new gear. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges on all eligible devices.
Initiate Your Request
Log into your Status account and visit the 'Order History' section to select the items you wish to return and generate a Return Merchandise Authorization (RMA) number.
Pack Your Device
Securely place the item in its original packaging, including all included cables, manuals, and accessories to ensure a full refund.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of your request.
Inspection and Refund
Once our technicians verify the device's condition, your refund or exchange will be processed to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing